1. Introduction

This Privacy Policy is intended to inform users visiting our website about the conditions that SERVICIOS AUXILIARES SUREUSKADI, S.L. applies to all personal data it processes, as well as the rights of the data subjects (owners of that data) and how they can exercise them.

2. Data Processing Controller 

SERVICIOS AUXILIARES SUREUSKADI, S.L. (hereinafter, THE COMPANY), as the data controller, has the following identifying and contact information:

  1. Controller’s Identity: SERVICIOS AUXILIARES SUREUSKADI, S.L. 
  2. Identification Number (NIF/CIF): B20335741 
  3. Registered in Registro Mercantil de Gipuzkoa, Hoja SS-553, Libro 1000, folio 495
  4. Address: Avda. de Denia, 155 Email: info@sureuskadi.es
  5. URL: https://sureuskadi.es

3. Data Processing 

THE COMPANY commits to treat your data confidentially and in accordance with the requirements established by the data protection legislation, primarily the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data (GDPR), Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and its implementing regulations, as well as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI).

Personal data will be processed fairly, lawfully, and transparently in relation to the data subject and Will be collected for specific, explicit, and legitimate purposes, and may not be further processed in a incompatible manner with those purposes.

The data collected from each data subject will be adequate, relevant, and not excessive in relation to the purposes for which they are processed and will be updated whenever it is necessary.

When required by applicable law, consent must be obtained from the data subject before collecting their data.

3.1. Data Subject´s Rights

Any data subject can withdraw their consent at any time, provided that consent has been given for the processing of their data. The withdrawal of consent will not affect the execution of contracts in which the data subject is a contracting party, neither will affect the relationdhips generated before the withdrawal took place

Regarding commercial communications, data subjects may automatically withdraw their consent by accessing the link or checking the box that indicates this in each communication, or through the corresponding form on the apps or websites.

The data subject may also revoke the consent given and exercise their rights of access, rectification, deletion, opposition, portability, and limitation, and, in general, inquire about all matters related to the processing of their personal data by the data controller, by sending an email to rgpd@vectalia.es, indicating their personal data and the right they wish to exercise.The data subject may also file a complaint with the Spanish Data Protection Agency, for which the necessary information is available at: http://www.agpd.es.

3.2. Data Retention Period

Personal data processed will be retained for the time necessary to fulfill the purpose for which it was collected. Once this purpose is fulfilled, it will be retained for the legally established periods to address potential liabilities arising from that purpose and data processing. During this time, the data will be properly blocked, only remaining available to Public Administrations and Courts and Tribunals to address such liabilities. After these periods, the data will be destroyed.

3.3. Purposes, Legitimacy, Recipients, and Data Origin

Personal data for which Servicios Auxiliares Sureuskadi, S.L. is responsible come from various sources, as described throughout this Privacy Policy, for the purposes indicated below, to the extent that there is a legal basis for each processing.

“Newsletter” Form:

Purpose: Manage subscription for sending communications with information about incidents and information related to the service of Servicios Auxiliares Sureuskadi, S.L., based on the geographical location of the data subject. 

Legitimacy: The consent of the data subject when subscribing to information through our form.

“Contact” Form:

Purpose: Manage and resolve suggestions, complaints, and requests for information submitted by the data subject through the group’s website form. 

Legitimacy: The consent of the data subject.vvvvvvv

Satisfaction Surveys:

Purpose: Send satisfaction surveys to users for the analysis and improvement of the services offered. 

Legitimacy: Legitimate interest of the data processing controller

4. Navigation Data and Cookie Policy 

Visits to the website www.sureuskadi.es are anonymous. Only when a user accesses specific services on the website with specific management or processing, they will need to provide the essential personal data for the requested service.

For more information about cookies, please visit our “Cookie Policy.”

The website contains links to third-party websites, whose privacy policies are unrelated to this one. When accessing such websites, you can decide whether to accept their privacy and cookie policies. Generally, while browsing the internet, you can accept or reject third-party cookies from your browser’s settings.

5. Minors

Data processing is only foreseen for individuals aged 14 and above. People under this age are advised not to register or use the services offered on this website

6. User-Provided Data

Personal data requested in the forms is necessary to manage your requests and/or provide the contracted services. If the data subject do not accept this privacy policy, it will not be posible to provide the contracted services.

Data subjects should inform the data controller of any changes relating to their personal data. THE COMPANY is not responsible for any errors that may occur due to the processing of data whose modification has not been duly notified by the data subject.

The data provided by the data subject will be presumed correct. In the event that they are found to be incorrect, THE COMPANY disclaims any responsibility for the improper execution or non-execution of requests or the contract in which the data subject is a contracting party.

Additionally, the data subject is responsible for the accuracy of the provided data. THE COMPANY RESERVES the right to exclude from the services any data subject who has provided false information, without prejudice to other legal actions that may be taken in law.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website.

7. Data Communications

Servicios Auxiliares Sureuskadi, S.L. is part of the Vectalia Group. The user’s personal data may be communicated to other companies in the Vectalia Group solely for the purpose of contributing to the provision of the services offered and managing requests and incidents.

Data may be communicated to authorities or public administrations, law enforcement agencies, and judicial authorities in the cases provided by law.

No international data transfers are foreseen.

8. Special Categories of Data

The processing of especially protected personal data, such as data revealing race, ethnic origin, political opinions, religious or philosophical beliefs, union membership, genetic data, biometric data, data concerning physical or mental health, data concerning sexual life, or sexual orientation of a natural person, data concerning criminal convictions or offenses, is not foreseen.

In no case will the data controller request this information without the explicit consent of the data subject (either through a statement or a clear affirmative action) to collect and use this information, communicating the purpose of the collection and processing of such information beforehand.

If, without being requested by Servicios Auxiliares Sureuskadi, S.L., this information is voluntarily communicated by the user to the said entity, such communication will constitute an explicit act by the user implying the existence of an express consent by the user regarding the processing of their data by Servicios Auxiliares Sureuskadi, S.L.

9. Modification of the Privacy Policy

This Privacy Policy may change due to legislative or self-regulatory requirements. Therefore, users of our website are advised to visit it periodically and, in any case, each time they are going to provide us with their data (January 17, 2024).”